Terms of Service
Last updated September 2026
These terms cover the use of rebeckadepalma.com and the general terms under which Rebecka DePalma provides virtual assistant, business operations, and project support services. Specific pricing, deliverables, and timelines for a project are always confirmed separately in writing before work begins.
Services
Rebecka DePalma provides administrative, operations, and project support services, including virtual assistant and administrative support, business operations and process support, project coordination, spreadsheets and business documents, practical AI-assisted support, and real estate administrative support.
Services do not include legal, tax, accounting, medical, lending, brokerage, bookkeeping, financial, or other regulated advice. For those, please work with a licensed professional.
How projects work
Every project starts with a written scope, deliverables, timeline, and responsibilities. Nothing begins until both parties agree on what is included. Anything requested beyond the agreed scope is quoted separately before it is started.
Clients are responsible for providing accurate information and any access needed to complete the work (files, logins, or examples) in a reasonable time. When work is paused waiting on something from the client, the project timeline pauses too.
Payment
Payment terms are defined in the written project agreement before work begins. Public rates are not listed on this site. Hourly or ongoing support, when agreed to, is limited to pre-approved work and documented in writing.
Booking and cancellations
Free introductory calls are available by appointment, one per person, Monday through Saturday, with at least 24 hours notice requested to reschedule. No free consulting or completed work is provided during an introductory call.
Confidentiality
Business information and project materials shared for a project are treated as confidential and used only to provide the requested services. See the Privacy Policy for more detail on how information is handled.
Independent business
This business is run independently under Rebecka DePalma's own name, using her own tools and general skills. It is separate from any employer, and no employer's time, equipment, or confidential information is used in this work.
Limitation of liability
Services are provided on a best-effort, professional basis. Rebecka DePalma is not liable for indirect, incidental, or consequential damages arising from the use of this site or the services described here, to the fullest extent permitted by law.
Changes to these terms
These terms may be updated as the site and services change. The date at the top of this page reflects the most recent update.
Contact
Questions about these terms can be sent to [email protected].